Welcome to HOOR Naturals! By accessing and using our website (https://hoornaturals.com/), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

These Terms & Conditions govern your use of our website, products, and services. By accessing or purchasing from our website, you agree to these terms. If you do not agree, please discontinue use immediately.

2. Eligibility

You must be at least 18 years old to make purchases on our website. If you are under 18, parental or guardian supervision is required.

3. Product Information & Pricing

• We strive to ensure all product descriptions, prices, and availability are accurate. However, errors may occur, and we reserve the right to correct them at any time.
• Prices are subject to change without prior notice.
• Discounts and offers are at our discretion and may be modified or withdrawn at any time.

4. Orders & Payments

• All orders placed are subject to acceptance and availability.
• We reserve the right to cancel or refuse any order at our discretion.
• Payments must be made in full at the time of purchase via the payment methods provided on our website.
• If your payment is declined, your order will not be processed.

5. Shipping & Delivery

• We aim to dispatch orders within the specified timeline; however, delays may occur due to unforeseen circumstances.
• Shipping charges and delivery times vary based on location and selected shipping method.
• HOOR Naturals is not responsible for lost, delayed, or damaged shipments once they are handed over to the courier.

6. Returns & Refunds

• Due to the nature of our skincare products, we do not accept returns unless the product is defective or damaged upon arrival.
• Refunds or replacements will be processed only upon verification of the issue.
• Customers must report damaged or defective products within 48 hours of delivery by contacting our support team at care@hoornaturals.com

7. User Conduct & Restrictions

• You agree not to use our website for any illegal, harmful, or fraudulent activities.
• Unauthorized use of content, images, trademarks, or intellectual property from our website is strictly prohibited.
• Any misuse of our website may result in restricted access or legal action.

8. Intellectual Property

• All content, logos, images, and text on our website are the property of HOOR Naturals and may not be copied, distributed, or used without written permission.
• Any unauthorized use of our intellectual property will result in legal action.

9. Privacy Policy

• Your personal data is protected under our Privacy Policy, which outlines how we collect, use, and store your information.
• By using our website, you agree to our data practices as stated in the Privacy Policy.

10. Limitation of Liability

• HOOR Naturals is not responsible for any adverse reactions or allergies caused by product use. Please read ingredient lists carefully.
• We do not guarantee that our website will be uninterrupted or error-free.
• Our liability is limited to the amount paid for the product purchased.

11. Modifications to Terms & Conditions

• We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website.
• It is your responsibility to review the updated terms periodically.

12. Governing Law & Jurisdiction

• These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
• Any disputes arising from the use of our website shall be subject to the exclusive jurisdiction of the courts in Delhi

13. Contact Information

For any questions, concerns, or support, you can reach us at:

• Email: care@hoornaturals.com

Thank you for choosing HOOR Naturals! We appreciate your trust in our skincare products. 🌿✨