Privacy Policy
At Hoor Naturals, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your data when you visit our website https://hoornaturals.com or engage with our services. By accessing our website, you consent to the practices described in this policy.
- Information We Collect
We collect different types of information to improve our services and offer a better customer experience.
- Information You Provide
When you interact with our website, make a purchase, or sign up for an account, we may collect:
- Name, email address, and phone number
- Shipping and billing addresses
- Payment information (processed securely via third-party payment gateways)
- Product preferences and purchase history
- Customer service inquiries and reviews
- Information Automatically Collected
When you browse our website, we may collect non-personal information through cookies and similar technologies, subject to implementation on our site, such as:
- Browser type and device information
- Pages visited and time spent on our site
- Referral sources (how you found our website)
- Information from Third Parties
We may receive data from social media platforms if you interact with our brand through social media accounts.
- How We Use Your Information
We use the collected information to:
- Process and fulfill orders
- Improve website functionality and user experience
- Provide customer support and respond to inquiries
- Send promotional emails and offers (with your consent)
- Analyze trends and customer behavior for marketing insights
- Protect against fraudulent transactions and unauthorized access
- Sharing Your Information
We do not sell or rent your personal data. However, we may share it with:
- Service Providers: Payment processors, shipping partners, and marketing agencies that help us operate efficiently.
- Legal Compliance: If required by law, we may share information to comply with regulations or respond to lawful requests from authorities.
- Business Transfers: In case of a merger or acquisition, your data may be transferred as part of the business assets.
- Cookies & Tracking Technologies
We might use cookies and tracking technologies to enhance user experience and analyze website performance. You can adjust your browser settings to disable cookies, but doing so may affect certain website functionalities.
- Protecting Your Data
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online transaction is completely secure, and we encourage you to safeguard your login credentials.
- Retention of Personal Data
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy. When no longer needed, we securely delete or anonymize your data.
- Your Rights & Choices
You have the right to:
- Opt-Out: Unsubscribe from marketing emails at any time.
- Request Deletion: Ask us to delete your personal data, subject to legal requirements.
To exercise these rights, contact us at support@hoornaturals.com.
- Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on our website, and continued use of our services indicates acceptance of the revised policy.
- Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out to us:
Hoor Naturals
Website: https://hoornaturals.com
Email: support@hoornaturals.com